Spirit Ball Charm Pendant

Introducing the "Spirit Ball Charm Pendant" in 14K Gold – a captivating fusion of elegance and authenticity, exclusively at Arlois.com. This pendant is more than a piece of jewellery; it embodies the spirit of individuality and beauty. Let's explore the enchanting details that make it truly exceptional:

Authentic Craftsmanship: Crafted with 58.5% solid gold content, each pendant is hallmarked for authenticity, ensuring you receive a genuine piece of art. The "Spirit Ball Charm Pendant" reflects the commitment to quality that Arlois.com stands for.

Versatile Styles: Choose from two distinctive styles, each featuring a spring ring clasp for effortless customization to necklaces and bracelets:

A: A 5mm*5mm ball dome adorned with spotlight zirconia stones, adding a touch of brilliance and elegance.

B: A 9mm*9mm ball dome featuring an intricate gold pattern design, offering a blend of sophistication and style.

Complete Ensemble: Both pendant styles come with the option of a matching 14K fine chain, 45cm in length. This complete ensemble ensures you can effortlessly integrate the "Spirit Ball Charm Pendant" into your daily style.

Elegant Presentation: Each pendant is meticulously packaged in an Arlois pouch and a beautifully crafted jewelry box. This thoughtful presentation enhances the overall experience, making it a perfect gift for a loved one or a cherished addition to your collection.

Experience Beauty: Elevate your style with the "Spirit Ball Charm Pendant" – a versatile and authentic piece that embodies elegance and beauty. It's not just a pendant; it's a statement of your unique spirit.

1. 7-Day Return Period:

We want you to love your purchase! If you're not completely satisfied, you can initiate a return or exchange within 7 days from the date of purchase.

2. Eligibility for Returns & Exchanges:

To be eligible, items must be in their original condition, unused, and with all original tags and packaging. Personalized or custom-made items such a rings, custom pendants and earrings (for hygiene reasons) are not eligible unless they are defective or damaged.

3. Return & Exchange Process:

1. Contact our customer support team via: info@arlois.com to initiate the process.
2. We'll provide you with return instructions, including return shipping label (for eligible items) we would need to deduct a shipping fee of £4.95 from the total.
3. Package the item securely and include the original invoice.
4. Send the package to the provided address.

4. Refunds & Exchanges:

Once we receive and inspect the returned item, we'll process your refund in the original payment method. Exchanges will be shipped within 14- 21 business days of processing.

5. Damaged or Defective Items:

If you receive a damaged or defective item, contact us within 7 days of receiving the package. We'll arrange for a replacement or refund, based on your preference.

6. Contact Us:

If you have questions about our Return & Exchange policy, reach out to us at info@arlois.com.

1. Shipping Information:

We can offer Global Delivery. Shipping rates and estimated delivery times are provided during the checkout process. Please ensure that your shipping address is accurate and complete to avoid delays.

2. Processing Time:

Orders are typically processed within 1 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been shipped.

3. Shipping Methods:

We offer standard delivery.

4. Estimated Delivery Times:

Estimated delivery times vary depending on your location and the chosen shipping method. Standard delivery typically takes 7 to 14 business days, as our jewellery is custom and handmade in rare circumstances such as seasonal periods, we may experience a delay. We will try our best to make sure you receive your purchase in time, we appreciate your patience.

For items requiring additional wait time i.e preorder/ premium items where the notice is displayed the delivery time will be the additional time indicated in the listing. If you have ordered items with differing time schedules we will wait for all to be ready before dispatching in one shipment. It is advised to expect the longer delivery time indicated.

 5. Delivery Issues:

If you encounter any issues with your delivery, please contact our customer support team at info@arlois.com for assistance. We will do our best to resolve any problems promptly. It is your responsibility to take note of the tracking code provided and arrange a suitable time for delivery in case you are not available. We will not be responsible for any loss or theft of deliveries and proof of all items shipped along with tracking will be provided. 

6. Contact Us:

If you have any questions about our Shipping and Delivery policy, please don't hesitate to contact us at info@arlois.com.

Your purchase comes with a Arlois Jewellery care brochure. For our Solid Gold Jewellery we recommend the following:

01

Use a solution of warm water and detergent-free soap with a soft-bristled brush. Then, polish it with a specialized jewelry polishing cloth or jewelry cleaning solution. Store in pouch when not in use.

02

Arlois jewelerry is delicate made from Solid Gold which should last a lifetime. Please avoid harsh contact with objects that can chip or scratch the finish.

03

Please Enjoy :)