Mirrored Heart Charm Pendant

Introducing the "Mirrored Heart Charm Pendant" in Pure Solid Platinum — a pinnacle of timeless elegance and modern sophistication, exclusively crafted for Arlois.com. This pendant is not just a piece of jewelry; it’s a testament to enduring love and refined taste. Let’s explore the captivating details that make it truly extraordinary:

Unique Design: The stylish heart charm measures 12mm by 15mm and features a stunning mirror-cut finish delicate with a 2mm thickness. This intricate detailing enhances the charm’s reflective brilliance, making it a dazzling centerpiece.

Premium Materials: Crafted from pure solid platinum, this necklace boasts an impressive 95% platinum content, alloyed with 5% cobalt for added strength and durability. Hallmarked for authenticity, this piece promises never to fade, maintaining its pristine beauty for a lifetime.

Perfect Dimensions: Weighing approximately 1.3g, it sits gracefully on the neck, providing a light yet luxurious feel.

Love, Gift, Shiny: These words capture the essence of the "Mirrored Heart Charm Pendant." Its radiant shine symbolizes love and makes it a perfect gift for someone special. Whether celebrating a milestone or simply expressing affection, this necklace is a meaningful and exquisite choice.

Elegant Presentation: Each pendant is thoughtfully packaged in an Arlois Pouch and Jewellery Box, ensuring it arrives with the elegance it deserves. Explore Arlois.com for more exclusive styles and attractive discounts.

1. 7-Day Return Period:

We want you to love your purchase! If you're not completely satisfied, you can initiate a return or exchange within 7 days from the date of purchase.

2. Eligibility for Returns & Exchanges:

To be eligible, items must be in their original condition, unused, and with all original tags and packaging. Personalized or custom-made items such a rings, custom pendants and earrings (for hygiene reasons) are not eligible unless they are defective or damaged.

3. Return & Exchange Process:

1. Contact our customer support team via: info@arlois.com to initiate the process.
2. We'll provide you with return instructions, including return shipping label (for eligible items) we would need to deduct a shipping fee of £4.95 from the total.
3. Package the item securely and include the original invoice.
4. Send the package to the provided address.

4. Refunds & Exchanges:

Once we receive and inspect the returned item, we'll process your refund in the original payment method. Exchanges will be shipped within 14- 21 business days of processing.

5. Damaged or Defective Items:

If you receive a damaged or defective item, contact us within 7 days of receiving the package. We'll arrange for a replacement or refund, based on your preference.

6. Contact Us:

If you have questions about our Return & Exchange policy, reach out to us at info@arlois.com.

1. Shipping Information:

We can offer Global Delivery. Shipping rates and estimated delivery times are provided during the checkout process. Please ensure that your shipping address is accurate and complete to avoid delays.

2. Processing Time:

Orders are typically processed within 1 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been shipped.

3. Shipping Methods:

We offer standard delivery.

4. Estimated Delivery Times:

Estimated delivery times vary depending on your location and the chosen shipping method. Standard delivery typically takes 7 to 14 business days, as our jewellery is custom and handmade in rare circumstances such as seasonal periods, we may experience a delay. We will try our best to make sure you receive your purchase in time, we appreciate your patience.

For items requiring additional wait time i.e preorder/ premium items where the notice is displayed the delivery time will be the additional time indicated in the listing. If you have ordered items with differing time schedules we will wait for all to be ready before dispatching in one shipment. It is advised to expect the longer delivery time indicated.

 5. Delivery Issues:

If you encounter any issues with your delivery, please contact our customer support team at info@arlois.com for assistance. We will do our best to resolve any problems promptly. It is your responsibility to take note of the tracking code provided and arrange a suitable time for delivery in case you are not available. We will not be responsible for any loss or theft of deliveries and proof of all items shipped along with tracking will be provided. 

6. Contact Us:

If you have any questions about our Shipping and Delivery policy, please don't hesitate to contact us at info@arlois.com.

Your purchase comes with a Arlois Jewellery care brochure. For our Solid Gold Jewellery we recommend the following:

01

Use a solution of warm water and detergent-free soap with a soft-bristled brush. Then, polish it with a specialized jewelry polishing cloth or jewelry cleaning solution. Store in pouch when not in use.

02

Arlois jewelerry is delicate made from Solid Gold which should last a lifetime. Please avoid harsh contact with objects that can chip or scratch the finish.

03

Please Enjoy :)